Jazmine Carroll
PROFESSIONAL SUMMARY
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to adapt to different processes and drive company objectives quickly. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Education
01/ 2023
University of Arkansas at Little Rock
Computer Science
Web Design, Graphic Design,
HTML
05/ 2025
Arizona State University
Technical Communication
Technical writing, Management, Communication
Experience
07/ 2023-
Present
Dillards
Merchant Services IT
Instructional Designer. Training and education of proprietary software.
First-level tech support for said software. International Vendor support.
Generated reports on daily sales activity and inventory levels.
03/ 2016-
10/ 2023
BestBuy
Specialty Sales Manager
Responsible for the growth and maintenance of mobile department in big box retail store. Coaching and mentoring of a direct sales team of 30+ people. Balancing direct reports via SharePoint. Business-to-Business Sales. Created comprehensive training programs for new employees on product knowledge, customer service, and sales techniques. Planned and led weekly team meetings to discuss progress, goals, and opportunities for improvement.
Certifications
Scrum Master
01/ 2022
OSHA
08/ 2024
Welding
01/ 2025